International Business Etiquette

A first impression is made within 5 seconds, if that first impression is a negative one, it takes 8 subsequent meetings to change that first impression.

And in fact there is huge space for error as there are a number of ways in a business setting where a first impression takes place- face-to-face, electronically, telephonically and through a handshake.  This allows much space for potential relationship-building catastrophes to take place which may very likely result in huge financial loss in many circumstances. This course will prepare you for every type of interaction in every business sphere.

It has been proven that it is actually your social intelligence that accounts for 85% of your financial success.  This Business Etiquette course will give you the advantage to learn and prepare yourself for the many different environments that you may find yourself in.

International Business Etiquette will skill you for business and social success and allow you the confidence to know that you or your employees are behaving in an acceptable manner in accordance with international business standards.

You will learn the following in this course:

  • Self-esteem
  • Body Language that reflects power
  • Building Rapport in seconds
  • Eye Contact for every environment
  • Preparing for Events and Meetings
  • Memorable Entrances
  • How to join groups
  • How to network like a pro
  • Small Talk- what to say and what not to say
  • Exiting conversations
  • Business Introductions
  • Dealing with Unhappy People
  • Email etiquette
  • Telephone etiquette
  • Cell-phone etiquette
Duration Price

1 day

Individual Group Foreign Delegate
R5 950
  • 2-5 people R25000
  • 6-18 People R35 000-00

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Group bookings subject to discount
Any special dietary requirements such as Halaal or Kosher will have additional surcharge

Course Dates

  • 13 October 2016
  • 17 November 2016

Early Bird Discount
Register early to save! Get a 10 % discount when you book and pay 4 weeks prior to the start date of the course

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